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Agency culture

UIXA’s 2023 Perennial Report

This is a recap of our first 6 months of running an agency. It’s our first attempt at understanding how an agency operates, and a look into the future of how it can change as it grows.

Great editing is about removing what is unnecessary. Cutting improves pacing, clarity, and impact, and often makes the biggest difference in the final result.
New clients grow your business, but long term clients stabilise it. Trust takes time to build, but it makes future projects easier, faster, and better.
Modern websites can do almost anything. With a few clicks you can add sliders, forms, animations, popups, integrations, and dozens of other features.
Inexperienced teams often try to be efficient during filming by recording only what they think they need.
Overnight success is a compelling story. It is also deeply misleading. Sustainable growth rarely follows dramatic leaps.
More features often feel like progress. More options, more functions, more complexity. Value does not necessarily increase.
Modern websites can do almost anything. With a few clicks you can add sliders, forms, animations, popups, integrations, and dozens of other features.
More features often feel like progress. More options, more functions, more complexity. Value does not necessarily increase.
Launching a website or digital product feels like a conclusion. Months of work lead to a single moment where everything goes live. In reality, launch day is closer to a starting point.
Performance is often treated as a technical detail. Something to fix later. Something only developers should care about. In reality, performance is a core part of your product and your brand.
Cinematic does not mean overproduced. It means intentional, focused, and confident. The strongest visuals are often the quietest ones.
A website without maintenance is a risk. Ongoing care keeps your digital presence stable, secure, and reliable long after launch.
Great editing is about removing what is unnecessary. Cutting improves pacing, clarity, and impact, and often makes the biggest difference in the final result.
Inexperienced teams often try to be efficient during filming by recording only what they think they need.
Attention is brutally competitive. Every piece of content fights against endless alternatives. Viewers make decisions almost instantly.
“Good taste” is often misunderstood. People treat it as something vague, subjective, or purely artistic. In creative work and business, good taste is far more practical. It is a decision making tool.
Platforms come and go, but stories last. When you lead with story instead of format, your content becomes clearer, more flexible, and far more effective.
Cinematic does not mean overproduced. It means intentional, focused, and confident. The strongest visuals are often the quietest ones.
New clients grow your business, but long term clients stabilise it. Trust takes time to build, but it makes future projects easier, faster, and better.
Overnight success is a compelling story. It is also deeply misleading. Sustainable growth rarely follows dramatic leaps.
Being busy is easy. Being effective is hard. Many teams mistake motion for progress and activity for impact. The result is full calendars, long task lists, and very little momentum.
Confidence is commonly attributed to talent. People assume skilled individuals simply feel more secure. In practice, confidence is far more mechanical.
Shared values are the foundation of strong client relationships. Alignment creates better collaboration, better work, and better outcomes long term.
Trust is the foundation of sustainable business. When trust is strong, everything else becomes easier.