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Agency culture

UIXA’s 2023 Perennial Report

This is a recap of our first 6 months of running an agency. It’s our first attempt at understanding how an agency operates, and a look into the future of how it can change as it grows.

In business, growth often gets framed as a hunt for new clients. But there’s another path that’s just as powerful, often more efficient, and sometimes overlooked. Retaining existing clients and building follow-up projects.
If your website isn’t built mobile‑first, you’re designing for the smallest slice of the pie, and ignoring the biggest one.
If your website isn’t built mobile‑first, you’re designing for the smallest slice of the pie, and ignoring the biggest one.
In business, we’re often taught to guard our turf, outpace competitors, and “own” the entire customer journey. But more and more, the most forward-thinking companies are doing the opposite, they’re building intentional partnerships, even with businesses in similar or overlapping fields.
Drones have changed the game in video production. What used to take helicopters, cranes, or expensive rigs is now possible with a backpack-sized device and a skilled pilot. But it’s not just about stunning visuals — it’s about storytelling, scale, and standing out.
Not every website needs a headless CMS. But for the right kind of project, it can be a game-changer. Fast, flexible, and future-proof, headless architecture gives developers and designers the freedom to build without the usual constraints of traditional CMS platforms.That’s why we decided to move beyond cloud-only and bring a Synology DS923+ into our setup, a powerful local storage solution that now works hand-in-hand with our cloud tools.
Digital accessibility is no longer optional. Starting June 28, 2025, the European Accessibility Act (EAA) mandates that websites and mobile applications across the EU meet specific accessibility standards. The goal is to ensure that people with disabilities can access and use digital services equally.
Web animation isn’t just about looks—it’s about experience. Smooth, performant, and interactive animations can guide users, emphasize content, and make your site memorable. GSAP (GreenSock Animation Platform) is the tool that takes web animation from gimmick to high-performance experience.
If your website isn’t built mobile‑first, you’re designing for the smallest slice of the pie, and ignoring the biggest one.
Not every website needs a headless CMS. But for the right kind of project, it can be a game-changer. Fast, flexible, and future-proof, headless architecture gives developers and designers the freedom to build without the usual constraints of traditional CMS platforms.That’s why we decided to move beyond cloud-only and bring a Synology DS923+ into our setup, a powerful local storage solution that now works hand-in-hand with our cloud tools.
SEO stands for Search Engine Optimisation. But that definition barely scratches the surface. These days, SEO isn’t just about keywords and Google rankings — it’s about visibility, credibility, and making sure your ideal customers actually find you.
When you’re building something complex — a custom website, a web app, a platform — it’s tempting to jump straight into design and development. But here’s the truth: skipping proper planning is the fastest way to burn your budget, time, and team morale.
When it comes to social media, no two platforms are the same. Instagram and TikTok might both be visual, short-form, and highly addictive, but the kind of content that actually performs is very different. And that’s where many brands trip up.
Designing a website or app is more than making things look good. It is about consistency, efficiency, and scalability. Figma’s frames and components give teams the tools to build structured, reusable designs that work across projects and platforms.
If your website isn’t built mobile‑first, you’re designing for the smallest slice of the pie, and ignoring the biggest one.
Drones have changed the game in video production. What used to take helicopters, cranes, or expensive rigs is now possible with a backpack-sized device and a skilled pilot. But it’s not just about stunning visuals — it’s about storytelling, scale, and standing out.
When it comes to professional video editing, there are plenty of tools out there. But after years of testing, tweaking, and delivering hundreds of projects, we’ve chosen DaVinci Resolve as our go-to editing platform and for good reason. That’s why we decided to move beyond cloud-only and bring a Synology DS923+ into our setup, a powerful local storage solution that now works hand-in-hand with our cloud tools.
You’ve nailed your logo. Picked your colours. Chosen that one typeface that just feels right. So why do you need brand guidelines?
In creative and digital work, projects often start with excitement and ideas flowing freely. But here’s the truth. Without clear agreements, even the best collaborations can run into misunderstandings, scope creep, or worse, unpaid invoices. That’s why contracts aren’t just paperwork. They’re the foundation of trust between you and your client.
In business, growth often gets framed as a hunt for new clients. But there’s another path that’s just as powerful, often more efficient, and sometimes overlooked. Retaining existing clients and building follow-up projects.
In business, growth often gets framed as a hunt for new clients. But there’s another path that’s just as powerful, often more efficient, and sometimes overlooked. Retaining existing clients and building follow-up projects.
In business, we’re often taught to guard our turf, outpace competitors, and “own” the entire customer journey. But more and more, the most forward-thinking companies are doing the opposite, they’re building intentional partnerships, even with businesses in similar or overlapping fields.
If you run a modern digital agency, your files aren’t just files. They’re hours of creative labour, client trust, and project momentum. Where and how you store them can either be a bottleneck or a serious advantage. That’s why we decided to move beyond cloud-only and bring a Synology DS923+ into our setup, a powerful local storage solution that now works hand-in-hand with our cloud tools.
We live in a digital world, where video calls and Slack threads are often the norm. Working with clients across countries and time zones, we’ve learned to communicate clearly without needing to share a room. But when we can meet in person, we always try to make it happen. And honestly, it changes everything.