Terms & Conditions for gear rental

Scope

These terms apply to the rental of camera, lighting and sound equipment (“equipment”) by Mateo Jakelic e.U., Salzachstraße 28/3, 1200 Vienna, Austria (“uixa”, “we”). They apply to businesses and consumers. Different terms only apply if we agree to them in writing.

Booking

Sending the booking form is a non-binding request. The rental contract is only concluded when we confirm the booking by email. Until then, the prices shown on the website are an estimate and availability is not guaranteed.

You must be at least 18 years old to rent equipment. We may ask for photo ID at pickup.

Prices and payment

Prices are per day. Pickup day and drop-off day both count as full rental days. As a small business under § 6 Abs. 1 Z 27 UStG, we do not charge VAT. Unless the booking confirmation says otherwise, the rental fee is due in full before pickup.

We may ask for a deposit. The amount is stated in the booking confirmation. We return the deposit once the equipment is back complete and undamaged, minus any amounts owed under these terms.

Pickup and return

Pickup and return take place in Vienna at the times agreed in the booking confirmation. At pickup we check the equipment together with you. Please report visible defects or missing parts right away; otherwise the equipment counts as handed over complete and in working order.

Return the equipment complete, clean and in the condition you received it, including all accessories, cases and cables. For late returns, we charge the daily rate for every day started, unless the delay is not your fault. If a following booking is affected, you are also liable for the resulting damage.

Use of the equipment

Handle the equipment with care and only use it for its intended purpose. Protect it from rain, moisture, sand, extreme temperatures and theft. Without our written consent, you may not lend or sublet it or take it outside Austria. Do not open, repair or modify it yourself.

If the equipment fails during the rental, contact us right away. If the defect is on our side, we provide a replacement where possible or refund the rental fee for the days affected.

Damage, loss and theft

From pickup until return, you are responsible for the equipment. You are liable for damage, loss and theft you are at fault for; normal wear and tear is excluded. Report damage, loss or theft to us immediately. Report theft to the police as well and send us a copy of the report. We charge the repair costs or, if an item cannot be repaired or is lost, its replacement value.

The equipment is not insured for your use. We recommend covering it with your own equipment or production insurance.

Memory cards and data

Back up your footage before you return memory cards and drives. We format all storage media after return and cannot recover any data.

Cancellation

You can cancel free of charge up to 48 hours before the agreed pickup time. For later cancellations, we charge 50% of the rental fee. If you do not pick up the equipment and have not cancelled, we charge 100%. Please send cancellations by email to mateo@uixa.agency.

Liability

We are liable for damage we cause intentionally or through gross negligence. For slight negligence, we are only liable for personal injury. We are not liable for lost profits, missed shoots or lost data, unless caused intentionally or through gross negligence. Mandatory consumer protection rights remain unaffected.

Final provisions

Austrian law applies, excluding its conflict-of-law rules. For consumers, mandatory protections of the country where they live remain unaffected. For businesses, the place of jurisdiction is Vienna; for consumers, the statutory place of jurisdiction applies. If a provision of these terms is invalid, the remaining provisions stay in force.

Questions about a booking: mateo@uixa.agency